Have questions about our adventures? We would love to hear from you.
We aim to respond to all inquiries within 24 hours during business days. For urgent matters related to an upcoming trip, please mention the trip name and date in your message.
During peak season (May through September), response times may be slightly longer as our team is often in the field leading expeditions.
You may find answers to common questions on our services page or in the information below.
We require a 30% deposit to secure your booking, with the balance due 14 days before your trip. We accept major credit cards and e-transfers.
Full refunds are available up to 30 days before your trip. Between 14-30 days, we offer 50% refund or full credit toward a future expedition.
A detailed packing list is provided upon booking. We supply all technical gear; you bring appropriate clothing and personal items.
Each trip listing includes difficulty ratings. If unsure, contact us to discuss your fitness level and we will recommend suitable options.